HBC Reports Beauty Is a Success Beyond the First Floor and other Takeaways from The Retail Design Institute (RDI) Panel

Executive Summary

Coresight Research recently attended a panel discussion hosted by the Research Design Institute (RDI), “Changing the Blueprint: the Department Store in 2019,” in New York City. The panel was sponsored by 24 Seven, Benjamin Moore and Highland Associates.

Roe Palermo, Divisional Vice President of In-store Presentation for Lord & Taylor and Saks Off 5th, moderated the panel discussion which covered themes such as department store design and renovation, investment, measuring store experiences and favorite projects.

Here, we share our top takeaways from the event:

• The Saks Fifth Avenue beauty department is a success beyond the first floor of the department store, seeing double-digit growth.
• Hudson’s Bay Company (HBC) is leveraging US retail to move quickly into Europe, building 13 stores within 12 months.
• Keeping retail relevant requires looking at space with different points of view.