Executive Summary

The Coresight Research team attended Kingfisher’s Innovation Day 2019. Here are five insights:

• A future Kingfisher CEO will have “freedom to maneuver,” but the key will remain to use Kingfisher’s scale to best effect, according to Chairman Andy Cosslett.
• The future of retail will be polarized between marketplaces and design-led retailers; Kingfisher will be in the latter camp, said CEO Véronique Laury.
• Under the proposition and product banner GoodHome, Kingfisher will “solve the nightmare” of DIY for consumers.
• Kingfisher will focus on three store formats, on top of digital channels: Convenience, a new format termed “The Place,” and Screwfix.
• Kingfisher expects to overhaul large stores to switch the focus from products to projects.

On May 15, 2019, European DIY giant Kingfisher hosted an Innovation Day for analysts. The Coresight Research team was in attendance and in this report, we feature five highlights from the event.