Deep Dive 19 minutes PremiumE-Commerce Outlook: US Department Stores—Digital Slows as Consumers Shop in Stores Erin Schmidt, Senior Analyst January 17, 2023 What's InsideWe explore the US department store sector’s recent online performance and future e-commerce prospects, as well as the strategies that major players Kohl’s, Macy’s and Nordstrom are implementing in the online space. Data in this report include: US department store e-commerce sales and year-over-year change, 2016–2026E US department store e-commerce penetration, 2016–2026E US department store sector percent of e-commerce sales by major retailer, 2021 Total revenue, e-commerce revenue and e-commerce penetration for Kohl’s, Macy’s and Nordstrom, for FY 2020–2021 E-commerce penetration for Kohl’s, Macy’s and Nordstrom, 1Q20–3Q22 Companies mentioned in this report include: JCPenney, Kohl’s, Macy’s, Neiman Marcus, Nordstrom, Saks Fifth Avenue Other relevant research: Market Outlook: US and China E-Commerce—Growth to Slow Post Pandemic 3Q22 US Department Store Insights: Retailers Expect Very Promotional Holiday, Similar to 2019 Kohl’s Investor Day 2022: Sephora, Active, Digital and 100 Small-Format Stores To Drive Growth Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Top Tech for US Drugstores and Pharmacies: A Prescription for Digitally Enabled SuccessUS Consumer Tracker: More Shoppers Cut Grocery Purchases Amid High Inflation AwarenessUS Metaverse Fashion Market: Rapid Growth Ahead Despite Six Key ChallengesRetail Shrink and ORC: Legislative Momentum Grows and New Tech Solutions Emerge To Tackle Theft