Deep Dive 16 minutes PremiumBEST Framework—A New Era in Retail Excellence Coresight Research August 8, 2022 What's InsideCoresight Research launched its proprietary BEST framework in 2019, helping retailers rethink their approach to physical retail via brand building, experiences, services and technology integration. Now, we relaunch our BEST framework to provide all players with a model through which they can achieve retail excellence by taking a consumer-centric approach to online and in-store retail. In this report, we explore each aspect of the framework, with our insights supported by analysis of proprietary US consumer survey findings. Our BEST framework is in line with Coresight Research’s RESET framework for change. That framework provides retailers with a model for adapting to a new world marked by consumer-centricity in 2022 and beyond. Non-subscribers can access a free graphic summarizing our BEST framework here. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: NextGen Commerce, a Coresight Research Conference, December 2023: Agenda and Speaker DetailsShoptalk Europe 2024 Wrap-Up: Retailers as Data Firms, Fueling Retail Media, Unified Commerce and Generative AI ApplicationsFlipkart Big Billion Days 2024 Preview: Fast Delivery and Increased Sustainability To Boost SalesShoptalk Europe 2023 Startup Pitch Competition: Recap—10 Innovators, Two Winners