New report outlines the top 18 trends that will affect retail this year January 11, 2018NEW YORK (January 11, 2018) – More than ever before, spoiled shoppers will want more, want it their way and want it now in 2018. That desire should further splinter consumer spending and favor retailers with strong identities, as well […]
FGRT's Managing Director ranks No. 2 on list of 100 most influential analysts, consultants and journalists worldwide December 19, 2017NEW YORK (December 19, 2017) – The honors keep coming in for Deborah Weinswig, Managing Director of global think tank FGRT (formerly Fung Global Retail & Technology). The retail analyst and startup advisor has been named the […]
FGRT's Managing Director cited as one of the "10 must-know professionals weighing in on retail's rapidly changing landscape" December 14, 2017NEW YORK (December 14, 2017) – Deborah Weinswig, Managing Director of global think tank FGRT (formerly Fung Global Retail & Technology) and an award-winning retail analyst, has been named a “Top Voice 2017: Retail” by […]
The company’s stores are in a “value segment” that has done well, even as consumers turn more to the convenience of online shopping, said John Mercer, senior analyst at Fung Global Retail & Technology.
AI is transforming retail, and we’re only at the beginning. AI helped alibaba achieve record sales on Singles Day, generating 60 billion personalized shopping pages, said Deborah Weinswig, analyst at Fung Global Retail & Technology, while its AI-enabled customer service handled 95 percent of customer inquiries. To illustrate how different algorithms produce different results, she compared recommendation types on alibaba vs. Amazon. “If I buy paintbrushes, Amazon recommends more paintbrushes; alibaba recommends painting classes.”
FGRT has estimated that roughly 1,800 stores will close in 2018, based on retailers' announcements to date.