NextGen Commerce: Decoding the Future of How We Shop, Eat, and Play!

Date: Wednesday | Jun 26, 2024

Time: 8:00 am - 5:00 pm | Followed By Cocktails

Where: 12 W 39th Street, New York, NY

Join Coresight Research and senior executives from top retailers, brands, and technology innovators as we explore groundbreaking technologies transforming how we Shop, Eat and Play. Our speakers will discuss the impact of AI, retail media, RFID, AR/VR, and more on the current and future landscape of commerce.

Who should attend?

Retailers and brands across a broad cross section of the organization including C-suite, data/technology, digital commerce, CRM/loyalty, marketing, supply chain, retail, e-commerce, sustainability and more.
Investors seeking to explore the future of commerce
Technology innovators enabling the development of the future of commerce
Industry thought leaders

Network with industry peers, gain insights from leading experts, and learn how to leverage cutting-edge technologies to enhance efficiency and foster growth.

Don’t miss this chance to lead the NextGen Commerce revolution.

Agenda

Morning

8:00 Networking Breakfast

9:00 Opening Fireside Chat

With Stephen Sadove, Founding Partner, JW Levin Management Partners and former Chairman and CEO, Saks Incorporated

9:25 The Siren Song of Customer Experience: How to Make Them Fall in Love with Your Brand

Craft experiences that not only captivate your customers but also streamline your operations. Explore the emotional triggers and strategies that forge deep brand connections. Learn how to design seamless touchpoints across all channels that not only build brand loyalty but also unlock organizational efficiencies, ensuring that your customers are both delighted and eager to return.

9:55 Fireside Chat

With Yehuda Shmidman, Chairman & CEO, WHP Global

10:25 Coffee & Networking Break

10:45 Wellness Revolution: How AI is Redefining Health-Focused Retail

Explore the shift towards health and wellness in the retail sector, driven by AI-enabled tools that empower consumers to actively engage with their health. This panel will delve into how AI helps consumers access and interpret health data, manage wellness routines, and make proactive health decisions. We'll discuss how this growing focus on wellness is reshaping retail offerings, from personalized health products to services that support a healthier lifestyle. Additionally, we'll address the ethical and accessibility considerations of these AI tools, ensuring they serve the needs of all consumers effectively.

11:15 From Fan to Fanatic: Personalization Secrets to Ignite Customer Raves

Discover the power of data-driven personalization and unlock strategies to transform casual customers into brand fanatics. Learn how to create captivating experiences that resonate deeply with your target audience, predict their needs, and exceed their expectations.

11:45 The Click Whisperer: Mastering the Art of E-commerce Persuasion & Building Click-and-Mortar Magic

Discover how to craft irresistible online experiences that convert clicks into loyal customers. Learn the art of e-commerce persuasion, from website design and user experience to targeted marketing campaigns. Explore strategies for creating a seamless connection with your physical store through placemaking principles, blending the best of online and offline experiences.

12:10 Visionaries of Tomorrow: Unveiling AI’s Next Frontier with the Futurists

Join forward-thinking experts as they share insights on the cutting-edge of AI. In this panel, these leading futurists will discuss the exciting trends and innovations that are set to change industries, such as fashion and retail. Get ready for an engaging conversation on how AI will push the limits of what’s possible in our everyday lives.

12:35 Networking Lunch

Afternoon

1:30 Beyond the Basket: Orchestrating a Multichannel Experience Symphony

Harmonize your online, mobile, and in-person experiences for a seamless journey across all channels. Learn how to leverage data and personalization to create a unified customer experience that keeps them engaged, no matter how they choose to interact with your brand.

2:00 Building a Sustainable Future: How To Shape a Greener and More Profitable Tomorrow

Explore the growing importance of sustainable practices and learn how businesses can integrate environmental and social responsibility into their operations, from sourcing materials to product delivery. Discover strategies for reducing waste, minimizing environmental impact, and building a more ethical and sustainable future for your brand.

2:30 Coffee & Networking Break

3:00 The Grocery Game: Winning Hearts, Stomachs, and Neighborhoods

Explore the evolving grocery landscape and discover strategies to win over today's mindful shoppers. Learn how to leverage data, personalization and localization strategies to cater to specific customer needs and preferences. Explore the role of grocery stores in fostering community and creating a destination experience that goes beyond just selling food.

3:30 From Rent to Relevance: Designing Retail Experiences that Captivate Beyond the Storefront

Explore the evolution of retail real estate in a world shaped by e-commerce and changing consumer habits. Learn about the macro-level demographic and migration trends that are helping drive these changes. Understand how to design retail experiences that captivate, go beyond the traditional storefront, and create future-proof retail spaces that resonate with the NextGen consumer. Discover the importance of non-traditional placemaking in the physical world and how transforming retail environments can be a catalyst for job creation, foster community, and drive business success.

4:00 How to Invest for Customer Centricity

Go beyond the pitch! Join a panel of leading startup investors for an interactive session. Witness real-world scenarios where founders showcase their customer experience strategies and metrics. The investor panel will dissect these presentations, revealing the specific customer experience data points that excite them and ultimately influence their investment decisions. Learn how to leverage customer experience to build a narrative that speaks directly to the language of investors and fuels successful funding rounds.

4:30 Closing Fireside Chat

With Claudia Cividino, President, Jared The Galleria of Jewelry, Signet Jewelers

5:00 Networking and Cocktails

Speakers

Lou Alaimo

VP Digital Commerce

PIM Brands

Yide Alan Jiang

Chief Strategy Officer

XtalPi

Keith Anderson

Founder

Decarbonizing Commerce

Lockie Andrews

Chief Executive Officer

Catalyst Consulting/RICH Haircare

John Andrews

Co-Founder and CEO

Cimulate

Chris Baker

Founder

Totem

Elissa Bloom

Executive Director

The Philadelphia Fashion Incubator

Faisal Charania

CEO

Dogwood Brands

Shailesh Chaudhry

General Manager, Consumer Industries, Networking and Edge Compute Group

Intel Corp.

Wendy Chen

CEO

Omnistream

Andy Chiu

General Manager

KraveBeauty

Claudia Cividino

President

Jared the Galleria of Jewelry

Robert D'Loren

Chairman & CEO

Xcel Brands

Lyndon Dreven

Retail Strategy Leader

Sabrina Escobar

Reporter

Barron's

Peter Evans