Deep DiveCoresight Matrix: AI Software for Personalization Coresight Research November 13, 2019 Reasons to ReadAI is a powerful tool that can greatly improve customization—but offers many other benefits, such as: Understanding your customers better. Providing enhanced services. Offering a more seamless shopping journey. Entertaining the customer during the shopping experience. Improving operational efficiency. We’re seeing leaders and emerging players specializing in areas such as marketing, customer service, sentiment analysis and demand forecasting. This report uses our proprietary Coresight Matrix to evaluate who’s leading and who is emerging in innovation and market power. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Analyst Corner: Beauty’s Back! The US Beauty Market Bounces Back, with Madhav Pitaliya and John MercerWeekly UK Store Openings and Closures Tracker 2025, Week 20: Asda Opens New Format; Skims Plans to Step into the UK in 2026The Impacts of US Tariffs: Assessing Companies’ International Sourcing Exposure by CountryWeekly UK Store Openings and Closures Tracker 2025, Week 13: Kingfisher Announces Store Expansion Plans; Whole Foods Opens New London Store