13 minutes

Coresight Matrix: AI Software for Personalization

Primary Analyst: Coresight Research
Contributors
Primary Analyst: Coresight Research
Other Contributors:
Derek Fang
John Harmon, CFA, Associate Director of Technology Research
Steven Winnick, Vice President—Innovator Services
Deep Dive

What's Inside

AI is a powerful tool that can greatly improve customization—but offers many other benefits, such as:

  • Understanding your customers better.
  • Providing enhanced services.
  • Offering a more seamless shopping journey.
  • Entertaining the customer during the shopping experience.
  • Improving operational efficiency.

We’re seeing leaders and emerging players specializing in areas such as marketing, customer service, sentiment analysis and demand forecasting. This report uses our proprietary Coresight Matrix to evaluate who’s leading and who is emerging in innovation and market power.

You are currently viewing a preview of this report.

Please select an access option to view the full report. Hide Options -

Get unlimited access to all our research with one of our subscription plans.

View Subscription Plans
or

Contact us to purchase this report.

Contact us