Insight ReportRetail Crime and Shrink: More Shoppers Say No to Locked-Up Merchandise; Self-Checkout Gets a Makeover Sujeet Naik, Analyst Sector Lead: Anand Kumar, Associate Director of Retail Research May 15, 2025 Reasons to ReadNew US consumer survey findings from Coresight Research reveal the deterrent effect of restrictive in-store security measures… on regular shoppers. Dive into our new data and discover recent shrink-related developments in the US and the UK, with highlights on self-checkout updates and new theft-targeting legislation. Plus, this report presents recent commentary from selected North American retailers on the current state of shrink. Find out which companies have reported improvements in shrink in their latest fiscal quarters. We help you understand the scale of the retail shrink challenge and stay ahead of the latest security innovations to effectively strategize around tackling evolving retail crime. Data in this research report include: Proprietary survey data on US consumers perceptions of and responses to shoplifting and retailers’ theft-prevention measures Third-party data on theft-driven losses and related metrics for UK convenience stores, 2024 Police-recorded shoplifting offences in England and Wales, 2024 Companies mentioned in this report include: Asda, Dollar General, Five Below, Home Bargains, Kroger, Target, Ulta Beauty, Walmart Other relevant research: All reports in our Retail Crime and Shrink series More coverage of physical retail and retail management Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Disrupting Retail: Lessons from SHEIN and TEMU on Redefining Consumer Engagement and Supply Chain InnovationAnalyst Corner—Trimming Waistlines and Spending: Exploring New Data on GLP-1’s Impact on Consumer Purchases, with John MercerJuly 2025 US Retail Sales: Growth Accelerates to Second-Highest Rate YTD, Supported by Prime DayAnalyst Corner: Chinese Consumers Still Embrace International Brands—If Those Brands Deliver: Three Key Findings from a New Study, with John Harmon
