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Retail 2020: 10 Trends for China E-Commerce

We expect 2020 to be a year full of innovation and expansion in China’s e-commerce market. Major players will adopt new initiatives and technologies and look to expand into lower-tier cities. We present 10 trends that will shape China’s e-commerce landscape in 2020 and the implications of these for brands

Can AR and VR Be Game Changers in Furniture Retail?

Augmented and virtual reality technologies are slowly but surely transforming the shopping experience for consumers in both online and offline retail. We review how various store-based and digital-first furniture retailers are investing in these technologies and assess the impact, challenges and potential of these investments.

Double 12 Shopping Festival 2019 Wrap-Up

E-commerce platforms and offline merchants celebrated China’s last major shopping festival of the year, Double 12, on December 12. We provide highlights from this year’s festival, including the promotions and performance of Alibaba’s Taobao and Tmall, the popularity of livestreaming, Alipay’s partnership with offline merchants and the strong consumption in lower-tier cities experienced by JD.com.

Alibaba vs. Amazon: Head to Head in E-Commerce and Technology

​Alibaba Group and Amazon are innovators in retailing and technology, and both are expanding their presence into international markets. Employing its “New Retail” strategy, could the emerging China giant threaten Amazon’s global dominance? We discuss the competition between these two companies, considering their retail ecosystems, global expansion plans, financial performance and internally developed technologies.

Tencent’s Smart Retail Strategy

Chinese Internet giant Tencent is focusing on the business-to-business space through its “Smart Retail” concept—the company’s answer to Alibaba’s New Retail. Tencent’s Smart Retail ecosystem has a number of components that facilitate the integration of online and offline commerce, including the leveraging of WeChat mini programs, investment in JD.com and the exploitation of the company’s strength in gaming and digital entertainment.

How Dollar Stores Are Gearing Up To Sustain Growth

Dollar stores emerged as Wall Street darlings in the early 2000s, got a boost during the financial crisis—and just kept going. We look at how the major players, Dollar Tree, Family Dollar and Dollar General, plan to maintain the momentum in the coming years.

Alibaba: A Timeline of Key Events

From 2017 to 2019, Alibaba expanded its cloud business into new territories outside China. We examine key events from the company’s recent history as part of our Retailers’ Timelines series.

Salesforce’s Dreamforce 2019: Top 10 Insights from Day 1

The Coresight Research team attended Salesforce’s Dreamforce 2019 in San Francisco from November 19 to 22. In this report, we highlight ten key insights from the first day of the conference, including major product announcements and the integration of artificial intelligence technology.

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