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Do Not Touch: Contactless Technologies for Retail

We explore the adoption and evolution of contactless and contact-light technologies at various stages of the shopping journey, including ordering, checkout, payment and delivery. With the Covid-19 pandemic fueling the development of such technologies—due to heightened consumer sensitivity to safety and out of necessity during temporary store shutdowns—retailers are likely to introduce more innovations to remove physical contact in transactions over the long term.

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Five Trends Shaping Apparel Sourcing

The apparel sourcing industry is experiencing uncertainty due to unpredictable changes to tariffs and trade, the widespread coronavirus pandemic and fast-moving upgrades of technology in the supply chain. We outline five key apparel-sourcing trends and discuss how apparel retailers and brands can adapt to consumer expectations while controlling sourcing costs.

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Coronavirus Insights: US Survey Update—Online Apparel Shopping Retains Its Appeal Even as Stores Reopen (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. With retail reopening as lockdowns are lifted, we discuss shoppers’ current behaviors, including online shopping and avoidance of public places. We also look at what activities they expect to do in the next two weeks. Our consumer survey was undertaken on June 24.

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Retail Innovators: REITs

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on five disruptors in the REITs sector that are offering innovative data and technology solutions to real-estate owners. We also highlight the ways in which some REITs in the US are introducing innovation, such as by adding entertainment to properties.

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Cross-Border E-Commerce: A Buyer’s Guide

In this report, we examine how retailers and brands can effectively sell across borders in ways that provide a consistent brand experience and drive shopper loyalty. The coronavirus crisis has prompted cross-border shopping to spike, and it looks likely to fuel demand over the coming period. In a post-crisis landscape, retailers and brands must look for growth opportunities wherever they lie.

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Coronavirus Insights: US Survey Update—Signs of a Slowdown in Online Grocery Shopping (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. With lockdowns easing and retail beginning to reopen, we discuss shoppers’ expectations for the period after lockdowns end, including what activities they expect to do in the next two weeks. Our consumer survey was undertaken on June 17.

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US Apparel Retail: Post-Crisis Outlook

We explore the impacts of the coronavirus crisis on the apparel retail sector and present an outlook for the remainder of 2020 based on a three-phase V-shaped recovery. To analyze the sector, we look closely at select US retailers, including American Eagle Outfitters, Gap Inc. and Hanesbrands. We summarize our key estimates for 2020 in an infographic.

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Coronavirus Insights: US Survey Update—What Consumers Are Doing and Expect To Do as Lockdowns End and Retail Reopens (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. With lockdowns easing and retail beginning to reopen, we discuss shoppers’ expectations for the period after lockdowns end, including what activities they expect to do in the next two weeks. Our consumer survey was undertaken on June 10.

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US Home and Home-Improvement Retail: Post-Crisis Outlook

We explore the impacts of the coronavirus crisis on the home and home-improvement sector—including on sales, spending, store closures and retailer bankruptcies—and present an outlook for the remainder of 2020. To analyze the sector, we look closely at select US retailers, including Home Depot, RH and Willams-Sonoma. We summarize our key estimates for 2020 in an infographic

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New Retail Models in the Global Apparel and Footwear Market

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by brands and retailers in the global apparel and footwear market, including ASOS and Macy’s. We discuss how brands are leveraging technologies to upgrade the shopping experience, providing extended options as part of the sharing economy and utilizing consumer data.

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Coronavirus Insights: US Survey Update—Consumers Turn Against “Made in China” (Full Report)

Our latest survey report provides a detailed updated on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. We gauge US consumer sentiment to sourcing in China and discuss shoppers’ expectations for the period after lockdowns end. Our consumer survey was undertaken on June 3.

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RetailTech: Oracle—Spanning the Software Gamut, from Databases to ERP to Cloud

Building on its strength in databases, which are the foundation for nearly all enterprise and business applications, technology company Oracle has branched out into other software categories, becoming a leader in areas such as ERP software, finance, CRM and supply chain management. We outline Oracle’s offerings in retail and its acquisition strategy in a competitive landscape.

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Winning with Retailer-Supplier Collaboration in Grocery and Drug Retail

We analyze the findings of a recent Coresight Research proprietary survey of global suppliers and retailers to explore the importance of retailer-supplier collaboration and the key criteria for achieving this. We present insights into the challenges, advantages and opportunities presented by retailer-supplier collaboration, with a focus on customer-centric data sharing.

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