Deep Dive 22 minutes PremiumUK Department Stores: A Year of Decline Coresight Research November 13, 2019 What's InsideFour major UK department-store chains—House of Fraser, Debenhams, Marks & Spencer and John Lewis—have come up against sustained structural shifts in retail in recent times. In this report, we detail the resulting decline of these companies, assessing a number of factors: Where department stores went wrong The use of company voluntary arrangements to prevent business collapse and subsequent revival plans Internal struggles and poor management decisions Strategies that have been tried but failed, including e-commerce, destination retail, private-label products and store closures The appendix includes timelines of key events. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly US and UK Store Openings and Closures Tracker 2024, Week 38: US Store Closures Climb Nearly 50% Year Over YearWeekly US and UK Store Openings and Closures Tracker 2025, Week 1: Big Lots Set to Keep Some Stores Open in 2025Market Outlook: UK Department Stores—Slimmed Down and Shaping UpBEST at Retail: Experiences—Consumer Centricity Boosts Engagement