Insight Report 4 minutes PremiumBOPIS Survey: What Are US Consumers Picking Up In Stores and from Which Retailers? Coresight Research April 23, 2019 Executive SummaryIn this report, we review findings from our April 2019 survey of US online shoppers, which explored their use of buy online, pick up in store (BOPIS) services. This is what we found: Some 46% of US online shoppers have collected one or more online purchases from a physical store in the past 12 months. BOPIS users are slightly younger and more affluent than the average online shopper. By number of shoppers, apparel is the most-collected category and, despite being an occasional purchase category, electronics rank second. This nudges electronics ahead of groceries in third place. Reflecting their breadth of assortment and substantial store networks, Walmart and Target are the most popular retailers from which US consumers pick up online orders. Two category-specialist retailers, Best Buy and Home Depot, captured third and fourth places, respectively. Given that department stores sell a wide range of merchandise that includes more frequently bought categories than electronics or home-improvement goods, the rankings for some major department stores were disappointing. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Summer Break Boosts Screen Time: China Consumer TrackerRetailTech: Retail’s Green Revolution—Five Technologies Driving SustainabilityRetail Around the World: Black Friday 2023—Coresight Research ObservationsKroger-Albertsons Merger in Jeopardy as FTC Sues To Block the Deal