Data-driven insights that help companies navigate the changing retail and technology landscape. LEARN MORE
Research

Coresight Research helps retail clients accelerate innovation and growth. We focus on disruption at the intersection of retail and technology – and help you understand what it means for your business. Coresight Research has a global presence spanning the US, Europe and Asia, including deep expertise in the China market.

Unstaffed Stores: The Future Retail Format?

“Unstaffed” is a new store format that has emerged in recent years around the globe. In this report, we look at the development of this concept and associated technologies, as well as the challenges that unstaffed stores present to retailers.

LuxeCX/AMCX Conference 2019: Luxury Brands and the Customer Experience in the Digital Age

On September 25, 2019, Coresight Research attended LuxeCX/AMCX: The Role of Customer Experience in Business, a conference on the luxury business, hosted in New York City. Luxury brands and retailers, service providers and researchers discussed the role of customer service as a key determinant for consumers when making shopping and buying decisions.

Retail-Tech Landscape: The Internet of Things

The Internet of Things (IoT) improves retail operations and transforms the consumer shopping experience. This report continues our Retail-Tech Landscape series. It lists notable companies that are utilizing the IoT to provide applications focused around improving consumer engagement, measuring and analyzing shopper behavior and managing supply chains, inventory, store operations, payments and waste management.