On October 16 at the China Retail 2019 event, Coresight Research attended a research-sharing session, which focused on the latest retail trends and consumer shopping behaviors in China. We summarize the key insights from the session.
On October 15, 2019, Amazon announced via a blog post that it had finished migrating its internal consumer databases from Oracle database software to Amazon Web Services (AWS).
IBM (NYSE: IBM) 3Q19 Results: Remains on Track to Meet 2019 Guidance with Strength in Cloud, Red Hat and Consulting
IBM reported mixed 3Q19 results, with growth driven by cloud, Red Hat and consulting. The company reiterated its updated 2019 EPS guidance, which had been adjusted for the Red Hat acquisition.
“Unstaffed” is a new store format that has emerged in recent years around the globe. In this report, we look at the development of this concept and associated technologies, as well as the challenges that unstaffed stores present to retailers.
The Coresight Research team attended Tech. 2019 in London on October 2–3. We present key insight from the event, which focused on the future of digital commerce and the technology driving it.
Quinyx is a workforce management (WFM) software-as-a-service (SaaS) provider that offers artificial intelligence (AI)-driven scheduling, staffing, time reporting, communication and task management all in one place.
On September 25, 2019, Coresight Research attended LuxeCX/AMCX: The Role of Customer Experience in Business, a conference on the luxury business, hosted in New York City. Luxury brands and retailers, service providers and researchers discussed the role of customer service as a key determinant for consumers when making shopping and buying decisions.
5G promises many benefits, including lower latency, higher reliability and greater energy efficiency than previous generations, enabling faster data transfer for improved efficiency and a better customer experience.
In this report, we look at the growth of alternative payment methods, specifically the “buy now, pay later” trend – and what changing consumer preferences tell us about the future of the digital payments space.
Retail Innovation Now: “Servicification,” Digital Natives and the Changing Role of the Physical Store
The Coresight Research team presents key insight from Retail Innovation Now, an event that took place in London on September 24, 2019, and focused on the trends that are reshaping retail for the future.
The Internet of Things (IoT) improves retail operations and transforms the consumer shopping experience. This report continues our Retail-Tech Landscape series. It lists notable companies that are utilizing the IoT to provide applications focused around improving consumer engagement, measuring and analyzing shopper behavior and managing supply chains, inventory, store operations, payments and waste management.
Walgreens will become the first company in the US to offer drone delivery via a partnership with Alphabet-owned Wing Aviation.
Oracle Looks Forward to Revenue Acceleration from Autonomous Database, Second-Generation Cloud and Geographic Expansion
Oracle predicted revenue in its annual analyst meeting, due to new technologies such as its autonomous database, second-generation cloud and geographic expansion.
Retailers face challenges with steadily rising consumer expectations around online convenience, rapid delivery and cross channel integration. Micro fulfillment centers offer a cost-effective solution to reach more customers faster and more reliably.
Adobe (NASDAQ: ADBE) 3Q19 Results: Beats Consensus on EPS with Strong Magento Bookings, But 4Q Guidance Lags Consensus
Adobe’s 3Q19 results beat consensus EPS estimates, reporting 40% growth in Magento bookings. The company’s 4Q revenue and EPS guidance fell below consensus estimates.