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Product TypeDeep Dive | premium

RetailTech: Supply Chain Software—Shaking Off the Chains of the Past

Supply chain software was already becoming an essential tool to manage complex, data-fueled retail prior to the Covid-19 outbreak, but the pandemic has further underscored the need for retailers to have flexible, adaptable supply chains. We explore the functionality of the modern supply chain, its components and the leading global companies that provide software tools for supply chain management.

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Product TypeInsight Report | premium

Insights from China: Exploring Alibaba’s Success in China’s Grocery Market—Innovation at Freshippo

As part of our Insights from China series, we discuss the success of Freshippo, Alibaba’s grocery chain. We consider the impact of the Covid-19 pandemic this year and explore how the retailer has leveraged innovation across three key areas: new store formats, differentiated products offerings and the integration of technology and data.

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Product TypeInsight Report | premium

Singles’ Day 2020: Analyzing New Retail Strategies

Started as an online-only shopping festival, Singles’ Day has been shifting toward an omnichannel presence, leveraging Alibaba’s concept of “New Retail” to extend the event to offline retail. We discuss three key New Retail strategies that brands and Alibaba’s Tmall platform launched for this year’s Double 11: offline experiential events, such as pop-up shops; 3D virtual showrooms; and online coupons.

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Product TypeDeep Dive |

Using Prescriptive Analytics To Improve Customer Satisfaction

Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies.

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Product TypeInsight Report | premium

5G Wireless: Arrival of the Tech and Its Implications for Retail and Consumers

The major components of 5G wireless—infrastructure, coverage and handsets—are now largely in place across the world. We explore the arrival of 5G technology, covering the benefits that it offers retailers and consumers, recent developments in the 5G space and the availability of 5G globally. We discuss the implications of this technology for the retail industry.

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Product TypeDeep Dive |

Unboxing the Gifting Market amid Experience-Driven Retail

We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike.

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Brand Journeys to Singles’ Day 2020: #5—Lab to Beauty To Capitalize on the Growing “Natural Beauty” Trend in China

Hosted annually on November 11, Singles’ Day is the world’s largest online shopping festival. Continuing Coresight Research’s Brand Journeys to Singles’ Day 2020 series, we profile beauty brand Lab to Beauty, which specializes in CBD skin care. We discuss the growing popularity of the “natural beauty” concept in China and how Lab to Beauty will utilize key opinion leaders and livestreaming to engage with consumers ahead of, and during, Singles’ Day.

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Product TypeEvent Coverage | Register for free access

Retail Innovation Club Annual Event 2020 Preview: Showcasing Israel’s Innovative Retail-Tech Ecosystem

On November 3, 2020, Coresight Research will partner with the Retail Innovation Club for the Retail Innovation Club Annual Event 2020—a digital event that will showcase Israeli startup companies, industry influencers and retail leaders. In this report, we introduce the innovative startups that will present at the event.

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Brand Journeys to Singles’ Day 2020: #3—Volition Beauty Harnesses Digital Innovation To Reach Chinese Consumers

Hosted on November 11, Singles’ Day is the world’s largest online shopping festival. We profile Volition Beauty and discuss the brand’s use of digital innovations in its Tmall Global journey. This report is part of Coresight Research’s Brand Journeys to Singles’ Day 2020 series, which profiles 11 US and international small and medium-sized brands with insights into their Tmall Global strategy in the run-up to the shopping event.

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Brand Journeys to Singles’ Day 2020: #2—C.O. Bigelow Employs Heritage Marketing Strategy in China

Hosted on November 11, Singles’ Day is the world’s largest online shopping festival. Coresight Research’s Brand Journeys to Singles’ Day 2020 series profiles 11 US and international small- and medium-sized brands with insights into their Tmall Global strategy in the run up to the shopping event. For our second report in the series, we profile C.O. Bigelow and discuss the brand’s heritage marketing strategy in its Tmall Global journey.

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Product TypeEvent Coverage | Register for free access

Sustainability in Retail: Using the EnCORE Framework to Boost the Triple Bottom Line

Deborah Weinswig, CEO and Founder of Coresight Research, recently presented to the World Retail Congress about the importance of sustainability in retail. We provide key insights from the event, including how retailers can leverage Coresight Research’s EnCORE framework to boost profits and drive growth while realizing environmental benefits.

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