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Research

Coresight Research helps retail clients accelerate innovation and growth. We focus on disruption at the intersection of retail and technology – and help you understand what it means for your business. Coresight Research has a global presence spanning the US, Europe and Asia, including deep expertise in the China market.

Tencent’s Smart Retail Strategy

Chinese Internet giant Tencent is focusing on the business-to-business space through its “Smart Retail” concept—the company’s answer to Alibaba’s New Retail. Tencent’s Smart Retail ecosystem has a number of components that facilitate the integration of online and offline commerce, including the leveraging of WeChat mini programs, investment in JD.com and the exploitation of the company’s strength in gaming and digital entertainment.

Supply Chain Briefing: Four Ways Companies Are Simplifying Their Supply Chains

Supply Chain Briefing: Four Ways Companies Are Using to Approach Supply Chain Simplification Supply chains are becoming increasingly complex, prompting global retailers to look for ways to simplify processes to speed operations and cut costs. Companies are streamlining supply chains by consolidating vendors, unifying data systems and streamlining distribution channels by selling directly to consumers.

Retail-Tech Landscape: Artificial Intelligence in Retail

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative retail-tech companies that are disrupting the retail industry. This landscape focuses on technology startups that are providing AI solutions for the retail industry across the supply chain.

Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty Shoppers

We discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.

Salesforce’s Dreamforce 2019: Top 10 Insights from Day 1

The Coresight Research team attended Salesforce’s Dreamforce 2019 in San Francisco from November 19 to 22. In this report, we highlight ten key insights from the first day of the conference, including major product announcements and the integration of artificial intelligence technology.

Highlights from the Taobao Maker Festival 2019

The Coresight Research team attended the Taobao Maker Festival 2019 in Hangzhou, China, on September 12. Alibaba’s Taobao Maker Festival, first launched in 2016, celebrates the “maker spirit” of Chinese merchants and designers, and how that spirit is resonating among China’s young generation (millennials and Gen Zers).