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Research

Coresight Research helps retail clients accelerate innovation and growth. We focus on disruption at the intersection of retail and technology – and help you understand what it means for your business. Coresight Research has a global presence spanning the US, Europe and Asia, including deep expertise in the China market.

Tencent’s Smart Retail Strategy

Chinese Internet giant Tencent is focusing on the business-to-business space through its “Smart Retail” concept—the company’s answer to Alibaba’s New Retail. Tencent’s Smart Retail ecosystem has a number of components that facilitate the integration of online and offline commerce, including the leveraging of WeChat mini programs, investment in JD.com and the exploitation of the company’s strength in gaming and digital entertainment.

Holiday 2019: UK Black Friday Insights

On November 29, Coresight Research’s UK team undertook its fifth annual tour of stores in central London for Black Friday. In this report, we pick out likely outperformers, one apparent underperformer and other stores of note. We also provide a table comparing promotions this year to those of 2018.

Insights from the Baker Retailing CEO Summit 2019

On October 15, 2019, Coresight Research attended The Wharton School’s Baker Retailing Center CEO Summit in New York City. Our key insights from the event cover the luxury, apparel and grocery sectors. We discuss highlights from Kroger, Nordstrom and Walmart, among other leading retailers.

Supply Chain Briefing: Four Ways Companies Are Simplifying Their Supply Chains

Supply Chain Briefing: Four Ways Companies Are Using to Approach Supply Chain Simplification Supply chains are becoming increasingly complex, prompting global retailers to look for ways to simplify processes to speed operations and cut costs. Companies are streamlining supply chains by consolidating vendors, unifying data systems and streamlining distribution channels by selling directly to consumers.

Alibaba: A Timeline of Key Events

From 2017 to 2019, Alibaba expanded its cloud business into new territories outside China. We examine key events from the company’s recent history as part of our Retailers’ Timelines series.

Salesforce Dreamforce 2019: Top 10 Insights from Day 2

The Coresight Research team attended Salesforce’s Dreamforce 2019 in San Francisco from November 19 to 22. In this report, we highlight 10 key insights from the second day of the conference, including the interesting new ways in which companies are leveraging retail technologies to better manage customer interactions through e-commerce and drive B2B sales.

Singles’ Day 2019: Analyzing New Entrants, from Allbirds to Everlane

Continuing our coverage of Singles’ Day 2019 in China, we discuss the new entrants to Alibaba’s e-commerce platforms, which participated in the shopping holiday for the first time this year. Looking to penetrate the China market, these brands—across multiple sectors including beauty, parent-and-baby and personal care—employed different strategies to promote their products and engage with consumers.