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Research

Coresight Research helps retail clients accelerate innovation and growth. We focus on disruption at the intersection of retail and technology – and help you understand what it means for your business. Coresight Research has a global presence spanning the US, Europe and Asia, including deep expertise in the China market.

Insights into Belgrade’s Innovation Ecosystem

We discuss the nature and impact of the emerging technology innovation ecosystem of Belgrade in Serbia, which is evolving as a solid community of innovative companies and as a regional hub for the Balkans and Southeast Europe. The Coresight Research team visited Belgrade to talk with notable accelerators and startups, including one that applies blockchain technology in the food supply chain and another that helps retailers with staff training.

Holiday 2019: US Black Friday Insights

On November 29, the Coresight Research team undertook its fifth annual tour of stores for Black Friday. We visited 65 stores of 32 different retailers in the US. In this report, we analyze each store according our proprietary BEST framework for physical retail.

Holiday 2019: UK Black Friday Insights

On November 29, Coresight Research’s UK team undertook its fifth annual tour of stores in central London for Black Friday. In this report, we pick out likely outperformers, one apparent underperformer and other stores of note. We also provide a table comparing promotions this year to those of 2018.

Monthly Consumer Update: US, UK and China

Macro economic indicators from the US, UK and China all seem to point to positive – but growth seems unsteady and although positive there remain areas of concern. This report captures the big picture and what it means for retail as we head into the holidays.

Supply Chain Briefing: Four Ways Companies Are Simplifying Their Supply Chains

Supply Chain Briefing: Four Ways Companies Are Using to Approach Supply Chain Simplification Supply chains are becoming increasingly complex, prompting global retailers to look for ways to simplify processes to speed operations and cut costs. Companies are streamlining supply chains by consolidating vendors, unifying data systems and streamlining distribution channels by selling directly to consumers.

Alibaba: A Timeline of Key Events

From 2017 to 2019, Alibaba expanded its cloud business into new territories outside China. We examine key events from the company’s recent history as part of our Retailers’ Timelines series.

Retail-Tech Landscape: Artificial Intelligence in Retail

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative retail-tech companies that are disrupting the retail industry. This landscape focuses on technology startups that are providing AI solutions for the retail industry across the supply chain.

Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty Shoppers

We discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.