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US E-Commerce: Post-Crisis Outlook

We explore the impacts of the Covid-19 pandemic on US e-commerce. We present our trend analysis and insights into the online channel’s development in the second quarter of 2020. We also discuss three post-crisis US e-commerce trends across the themes of digital investment, omnichannel capabilities and drones/autonomous vehicles.

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US Survey Update: More Consumers Return to In-Store Shopping (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we highlight findings around shoppers’ return to brick-and-mortar stores, including discussion of their avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on September 15.

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The Time for Sustainability in Retail Is Now

Employees, investors and consumers expect sustainability to be addressed at the companies for which they work, in which they invest and by the brands from which they buy. In this free report, sponsored by IBM, we discuss the development of sustainability in retail and present Coresight Research’s EnCORE framework, which is designed to help retailers and brands frame their approach to sustainability.

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Why Not-for-Resale Savings Could Be the Key to Unlocking Profitability

Covid-19 has seen retailers become laser-focused on profitability as they search for cost-saving initiatives to combat declines. Using proprietary Coreseight Research survey findings, this free report analyzes the negative impact of the crisis on business profitability and explores how NFR (not-for-resale goods and services) savings represent a substantial opportunity for retailers to unlocking profitability.

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US Survey Update: Discretionary Purchases Continue To Pick Up (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we discuss shoppers’ current shopping behaviors—including a pickup in discretionary purchases—online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on September 9.

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Autonomous Retail in China: Opportunities for Brands

In China, alternative retail formats are becoming more desirable for brands and retailers to meet consumer demand for safety and convenience in the wake of the coronavirus crisis. We discuss the rise of “autonomous retail,” our term for a labor-light, technology-heavy retail segment that encompasses unstaffed stores, vending machines and unstaffed shelves.

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Opportunities in the US Women’s Plus-Size Apparel Market

A growing number of inclusive apparel brands and retailers are addressing new consumer expectations in the US women’s plus-size clothing market, broadening their plus-size offerings to better serve this growing segment and take advantage of the opportunity it presents. We present a market overview and explore recent developments—including influencer collaborations and the body positivity movement.

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US Survey Update: Consumers Continue To Return to Shopping Centers (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. We discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on September 2.

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A New Reality Demands a Networked Product and Supply Chain Platform

Covid-19 has accelerated the velocity of change in retail. We explore how the adoption of a multi-enterprise platform can help retail executives transform their business for this new era across the supply chain. We discuss retailers’ need for supply chain agility and flexibility, the transformation of the digital supply chain and the benefits provided by a multi-enterprise platform.

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US Survey Update: How Covid-19 Has Impacted Consumers’ Attitudes Toward Sustainability (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we asked consumers about their attitudes toward environmental sustainability when they shop. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on August 26.

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Retail-Tech Landscape: Personalization in Retail

We continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies whose solutions can support retailers in providing a consistent, seamless and personalized experience to their customers—which has become more important than ever in light of the Covid-19 crisis. Our landscape infographic summarizes these companies.

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Retail Innovators: E-Commerce Platforms

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on six innovators in the global e-commerce market: Fanjoy, Huckberry, Mia.com, Simsim, Springlane and Yunji. We discuss these industry players in the context of changing consumer behavior and the influence of social commerce.

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Reviewing America’s Retail Bankruptcies amid the Coronavirus Crisis

Following a large number of bankruptcy filings in 2019, retail failures have continued apace in 2020, driven by the Covid-19 crisis. We examine notable US bankruptcies from last year and in year-to-date 2020—including Ascena Retail Group, JCPenney, J.Crew and Neiman Marcus—and discuss the major factors behind these filings.

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The US Women’s Intimates Market: Growth Opportunities at a Time of Change

Driven by shifting consumer expectations and evolving lifestyle choices, the US women’s intimates industry is showing distinct signs of opportunity. We discuss growth opportunities in the US women’s underwear market, including shifts away from traditional retail, increased consumer and brand focus on inclusivity and diversity, and expanding definitions of the underwear category.

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Retail Reimagined: Coresight Research Ebook

In Coresight Research’s Retail Reimagined ebook, we offer a thematic outlook to the post-crisis world, exploring eight key retail trends in how brands and retailers can engage with consumers (e.g., gamification, social media), adopt innovative ways of selling (e.g., livestreaming, community group buying, shopping festivals, contact-light retail) and deliver products in an efficient way. 

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